Terms of Trade

  1. Introduction to Terms of Trade

    These Terms of Trade apply to all of our services that we provide to you at any stage. These Terms of Trade always apply unless we notify you otherwise.

  2. Intellectual Property

    Except for any intellectual property that you may in relation to your materials or website content, Authentic Digital and/or our suppliers own all intellectual property in websites built including website platforms, user interfaces, CMS systems, measurement and tracking tools, software, systems, documentation, ideas, know how and any other intellectual property developed in relation to our supply of services (Authentic Digital IP).

  3. Providing you meet your payment obligations for services agreed to, we grant you access to utilise Authentic Digital IP for the running of your website. At our sole discretion we may negotiate with you the granting of a personal, non exclusive, non transferable licence to use Authentic Digital IP. Unless we expressly agree in writing, any licence granted does not include usage of Authentic Digital IP to develop products or software to be sold by you or any other party.
  1. All intellectual property rights (including but not limited to trade marks, designs, copyright, software, reports, seminars, domain names, PowerSites and their content, courses, know-how and trade secrets) in the name of Authentic Digital and or associated companies shall remain both during and after the Agreement the property of Authentic Digital. Authentic Digital has existing and may create additional websites and domain names. For clarification purposes Authentic Digital owns these websites and all of their domains and they are part of Authentic Digital intellectual property.
  2. Suspension of Service

    If you fail to meet your payment obligations we reserve the right to suspend all services (including but not limited to domain hosting, website hosting and administrative back end access and email hosting or services). This may result in your website and other related services being inaccessible by yourself and/or the general public.

  3. Hosting Services

    If you have purchased a package that includes a website to be built or moved to Authentic Digital' hosting service, then you agree to Authentic Digital providing hosting services for a period of two (2) years from the date hosting commences. Authentic Digital may bill for such services under a different brand at its discretion. Such charging shall commence 60 days from the date of the agreement being signed regardless of whether the site is live. However if the site is not live and this is due to a delay by Authentic Digital then the billing for hosting will not commence until the site is live.

  4. Authentic Digital will deliver hosting services or solutions to you as we deem appropriate. We retain the right to choose or change suppliers as we see fit.
  5. Hosting Support. Our hosting support does not cover problems that relate to your computer, phone, tablet or other communication equipment malfunction including software (unless provided by us), your internet connection, phone connection or any other part of the your internet services not under our control.
  6. Payment of Fees & Commissions

    You shall pay us any fees &/or commissions as outlined in our agreement/s. All fees are quoted exclusive of GST. GST is payable in addition to the quoted amount. Invoicing will be monthly in advance due to be paid on or before the 20th of the month for the following months services. Delays in website build completion will not alter the payment of SEO services as this is a separate service. Commission – Where applicable commission payments will be paid on or before the 30th of the month following the previous month actual sales of goods and/or services by you. Payment for our services are non–refundable and must be made in full without deduction, set off or withholding whatsoever on or before the dates specified above unless otherwise agreed or stipulated in writing. Where a discount has been given this is only applicable if all invoices have been paid by the due date and we retain the right to charge the full price if you do not pay the account. Interest may be charged, at our sole discretion, on any amount owing after the due date at the rate of 3% per month or part month thereof. Any expenses, disbursements and legal costs incurred by us in the enforcement of any rights contained in this contract shall be paid by you, including any reasonable legal fees or debt collection agency fees and our time at normal charge out rates.

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